Summary
Scott Anthony brings research on disruptive innovation to a central question: is AI just a productivity tool for consultants, or a shift in the consulting business model itself? The conversation argues that disruption will not eliminate consulting but will redefine where its value lies, and identifies opportunities to serve clients who could never access consulting before.
Key insights
- AI is both a tool and a business-model shift for consulting.
- Incumbents and new entrants face very different choices.
- Clients are starting to unbundle what they buy from consultants.
- Non-consumption is the biggest opportunity for new models.
- Consulting skills, structure and delivery all need rethinking.
Full transcript
A transcript for this episode is being prepared. You can listen to the full conversation above.
