Summary
As AI makes knowledge easier to access, clients are placing more value on outcomes, decisions and execution than on slide-based insight. Ryan Larcom, who has worked as a consultant, a corporate innovator and a client, argues that trust and translation are what matter most, and looks at how the leverage model and apprenticeship must change.
Key insights
- Knowledge is commoditising; outcomes are what clients buy.
- Trust and translation are durable consulting advantages.
- The pyramid and leverage model are being reshaped.
- Apprenticeship for junior consultants needs rewriting.
- Enterprise adoption speed is limited by behaviour, not technology.
Full transcript
A transcript for this episode is being prepared. You can listen to the full conversation above.
